Call Instagram Help | Instagram Call Contact | How To Contact Instagram

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Call Instagram Help

 

 Call Instagram Help

Instagram Contact Number & Instagram Contact Email

Instagram’s contact phone number is 650-543-4800 and their contact email is support@instagram.com, but please note it’s highly likely you won’t receive a response to your inquiry via these channels.

What Are My Options?

Unfortunately, if you’re a normal Instagram user, your options are relatively limited to the official channels. I know that’s hard to hear, but it’s the unfortunate economics of a free app. You and your attention are the product. That means if one of Instagram’s 700 million “products” has an issue, it’s not a high priority problem. They won’t spend hundreds of dollars trying to fix it. It’s smarter for Instagram to simply ignore that issue and work on a new money-making product instead.

If you’re an influencer or a content creator with more than tens of thousands of followers, there are unofficial escalation paths with varying degrees of success. We’ll cover some of those at the end.

Why Is It So Difficult To Contact Instagram Support?

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Instagram has over 700 million users and the number of support requests they receive is staggering. If only 1 in every 100 users contacts Instagram once per year, that is still over 7 million support requests a year, or 18,000 per day. Now some of you may be thinking, ‘well that’s only 700 support requests per hour’, which should be a possibility for a company with Facebook’s resources.

We’re honestly not sure. We understand it’s not an easy issue; sometimes non-automatable problems simply can’t be fixed at a large scale for consumers of free apps, but at the same time the much smaller slice of influencers and content creators with tens or hundreds of thousands of followers certainly deserve some attention. These Instagram users keep the masses using Instagram and drive Facebook’s stock price up and to the right. They deserve to have a better path for escalating support issues to Instagram.

How To Contact Instagram Support As A Normal User

If you’re a normal Instagram user, it’s still possible to receive help, it’s just less likely. Your best bet is to submit a support request from Instagram.com. Follow the instructions below:

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