Facebook Marketplace Not Working? Try these steps


Facebook Marketplace Not Working – When your Facebook account, the smartphone application (if you’re using it), an incompatible device, or geographic location issues prevent you from accessing Facebook Marketplace, it won’t work. The marketplace is a well-known forum where members may buy and sell things in their immediate area. What makes this platform unique is that it is linked to your Facebook account, thus there are fewer chances of getting scammed than with other platforms.

Users have reported the following Facebook Marketplace issues when attempting to visit the Marketplace:

  • “Marketplace isn’t available to you,” for example.
  • When using the Facebook App to visit Facebook Marketplace, you won’t be able to find it in the secondary or More Menu.
  • You’re having trouble checking out on the Marketplace.
  • You are having difficulty accessing specific ad categories.
  • In the marketplace, there is difficulty with listing things.
  • When you click on a product, you get an unexpected error.

These issues can be caused by a technical issue or an account limitation, so check the following advice before continuing with the troubleshooting steps:

  • Your Facebook account is not new because new accounts are not allowed on Facebook Marketplace because when a malicious user is blocked from Marketplace, they create a new account to utilize the platform, and new accounts are not allowed on Marketplace to stop this activity.
  • You are between the ages of 18 and 18, as anyone under that age is not permitted to use Facebook Marketplace.
  • You’re using the most recent version of the Facebook app, like older versions of the app may cause issues with the Facebook Marketplace.
  • You are in a Facebook Marketplace-enabled country, as Facebook Marketplace is only available in 70 countries.
  • You previously resided in a permitted country and have now relocated to a prohibited country.
  • You’re speaking in a language that’s permitted on Facebook Marketplace.
  • You have a Facebook Marketplace-compatible device. iOS devices have limited access to Facebook Marketplace. iPhone, iPad, and Mac are all supported devices. You won’t be able to access it if you’re using an iPod.

Let’s get started with the troubleshooting.

Solution 1: Clear the Cache and Temporary Data

When you’re using Facebook Marketplace in the system’s web browser and it suddenly stops operating, your online experience may be hampered by the system’s browser cache or temporary data. In that scenario, cleaning the cache or temporary data may be sufficient to resolve the issue. We’ll remove Chrome’s cache and temporary data for demonstration reasons.

  • Open Chrome on your machine.
  • Click on Profile Picture, which is located directly beneath the hamburger menu (the dots), and then on your Gmail address in the subsequent menu.
  • The window should be turned off in the Settings menu.
  • Click Hamburger Menu in the top right corner (the 3 dots).
  • More tools can be found in the Sub-Menu.
  • Clear your browsing history
  • Choose a time range, such as the previous hour or all time.
  • Choose the categories you wish to get rid of. You can also sign out to remove data from your device while preserving your Gmail account.
  • Clear data by clicking the button.

If you’re not using Chrome, you’ll need to follow the steps for your particular browser.

If you’re using Facebook Marketplace on a mobile device, you can delete the app cache and data by visiting the following help articles. This holds for both Android and iOS.

Try using the Facebook Marketplace again after clearing the cache and temporary data; if the problem remains, move on to the next remedy.

RelatedFacebook business page marketplace

Solution 2: Disable 3rd Party Add-ons

Third-party add-ons/plugins/extensions are supported by most web browsers. These add-ons enhance the operation and capabilities of the web browser. A malicious add-on or extension can cause Facebook to behave strangely, and these add-ons provide third parties access to your Facebook account information, allowing them to read, copy, and even alter it. When Facebook detects unusual activity on your account, it has the ability to restrict access.

As a result, deleting the add-ons from your web browser may solve your problem. Follow the instructions related to your browser to delete browser add-ons; for demonstration reasons, we’ll uninstall third-party extensions from Chrome.

  • Open Chrome on your machine.
  • Click the Hamburger Menu (the three dots) near the top right corner, then More Tools in the menu that appears, and then Extensions in the sub-menu that appears.
  • Remove the extension you want to remove by clicking Remove at the bottom of the box.
  • By selecting Remove, you confirm your decision.

If you’re not using Chrome, you’ll need to follow the steps for your particular browser.

After deleting the malicious add-ons, extensions, and other items, check to see if the issue has been resolved; if not, move on to the next step.

Solution 3: Try a Different Browser

If you use a browser to visit Facebook Marketplace and that browser has compatibility or accessibility issues with Facebook Marketplace, you may experience issues with Facebook Marketplace not working. In that situation, using a different browser to access the Facebook Marketplace might help.

  • Download and install a browser that you prefer.
  • The startup that browser.
  • Check Facebook Marketplace to see if the issue has been resolved.

If that doesn’t work, continue to the next option.

Solution 4: Reinstall the Application

If you’re having trouble accessing the Facebook Marketplace on your phone, consider deleting and reinstalling the program. If you have an iPhone, go to the App Store, and if you have an Android device, go to the PlayStore.

Check if the problem has been resolved after reinstalling the Facebook App; if not, move on to the next solution.

Solution 5: Revoke your Removed Facebook Marketplace Access.

The Facebook Marketplace has community policies, and if you break them, Facebook will deactivate your account and you will no longer be able to use the Facebook Marketplace. If you’re certain you didn’t break any Marketplace community rules. Then, to regain access to the Marketplace, follow the steps below.

  • Go to your Facebook account and log in.
  • Select Marketplace from the drop-down menu.
  • Now Select Request Review from the drop-down menu.
  • Complete the Request form.
  • The Facebook Team will respond to your appeal in a few days.
  • Every day, check your Support mailbox.

When your appeal is approved, you will be able to use the Marketplace.

Hopefully, the Facebook Marketplace problem has been resolved. If not, try using Facebook Marketplace on a different device to determine if there is a problem with your device.

Related5 Facebook Marketplace Best Selling Things

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