You can either try to regain access to your email or phone number if you have lost access to the email or phone number you used to sign up for Instagram, or you can update your profile with new account details.
Unfortunately, we are unable to provide you access to the account if you are unable to access the email account that you have registered for and have not linked your Instagram and Facebook accounts.
Try to regain access to your email account
If you have lost access to your email address, you can try to ask your email provider to help you regain access to it. If you ever forget your password or if your account is compromised, a variety of email providers can offer a way to restore access to your account.
Is there an option like losing your password when you try to log in to your email provider? Or trouble logging in? This will allow you to contact them or complete an additional request for assistance. To check your access request, you may need to provide them with a phone number, answers to security questions, or other information. Instagram does not have assistance to help you log back into your email account.
Changing your Instagram account email or phone number
If you are unable to regain access to the email or phone number that you used to sign up for Instagram, you will need to log in to Instagram and change the email or phone number that can be found on your profile with a new email address. This is vital to ensure that you will continue to access IG and ensure that someone else with an email or phone number you no longer use would not be able to access your IG account.
Note: Make sure you have access to IG with your email, phone number, or Facebook login before you start. You’re not going to be able to continue if you can’t hit Instagram to get to your IG profile settings.
You can learn how to change your email from your IG profile once you log in to Instagram. Your email would be the same as your Facebook account if you signed up for Instagram using your Facebook account. If you haven’t signed up for a phone number on Facebook or Instagram, your account won’t be connected to an email, but you can add one if you want to.
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Both the original email and the new email will receive requests to confirm or deny the change after you have changed your Instagram email.
I can’t get to Instagram to change my email or phone number.
If you are unable to access your IG account or the email or phone number you signed up for:
- Open the IG app on your mobile device and enter your last known e-mail address or phone number.
- Tap Lost your password?
- Tap Need more help, huh?
- Follow the on-screen instructions to send a request for assistance.
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